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The Office of the Healthcare Advocate is anticipating two (2) Nurse Consultant (HCA) positions. These positions will be responsible for performing health insurance consumer education, case management; lead case review; review medical records; coordinate internal and external consumer appeals; liaison with health plans, providers, consumers, families, government agencies; lead consumer presentation at appeal hearings; assist in the design of, and participate in, agency quality improvement activities; and, outreach.
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