Job Posting
Director of Constituent Services
Company: Sigma Theta Tau International Honor Society of Nursing
Location
Job Description:
This position oversees areas of service that include the development and support of honor societies and chapters within the United States; active and inactive member renewal; member, chapter, and regional support; volunteer management; House of Delegates; and Call Center customer support.
Major responsibilities include:
Development, implementation, and evaluation of:
a) Goals, objectives and strategic/business plan of work
b) Programs and services for members and chapters
c) Programmatic and administrative policies, procedures and processes
d) Outcomes for programs and activities by
• Overseeing and directing membership initiatives of induction, renewal, service, support and volunteer management initiatives
• Overseeing chapter initiatives of compliance, development, community service, education and training, and direct services and support
• Collaboratively planning and overseeing House of Delegates
• Analyzing and articulating into action membership and chapter trends and data in collaboration with other centers and subsidiaries
• Preparing and overseeing Constituent Center annual and biennial budget
• Making recommendations for improvement of services related to fulfillment of member and chapter needs
• Interacting with executive management, staff and members to plan, develop and implement materials related to fulfillment of member and chapter services and benefits
Education:
RN preferred, with an earned graduate degree in related field of competency
Experience:
• Ten years progressive experience in administration required
• Experience in non-profit professional or service organization required
• Experience with international organization desired
To apply:
Please sent resume information directly to the search firm of Tuft & Association, attention Mary Ann Tuft at matuft@tuftassoc.com.
Representing an Equal Opportunity Employer
Please mention this ad on MinorityNurse.com when applying.
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