Effective Communication Starts with “I”

Despite what your English teacher told you, sometimes starting every sentence with “I” is a really great way of getting your point across. At work, the well-known, but difficult to do “I statement” is an effective communication tool that can help others listen to you even if you are delivering not-so-great news.

The “I statement” just helps you re-frame your point so your message comes out as nonthreatening, but clear. For example, if your coworker just misplaced a chart, instead of angrily saying, “Why did you do that?” you can say “I felt really panicked when I couldn't find that chart because I needed it.” The message – don't move my charts – is the same, but the delivery is very different.

Many experts talk about using “I statements” in all our relationships – family, friends, and co-workers included . It might take a little longer and be hard to get out when you are irritated, but re-framing what you have to say will help your interactions down the road. An “I statement” helps say what you mean in a manner that is not aggressive, not blaming, and not threatening so the other person is more likely to listen and cooperate.

When the person you are addressing doesn't go on the defensive because of your words, your conversation takes on a calmer tone. And an “I statement” doesn't mean you are taking the blame, it just means you are not directly blaming the other person. Even if they deserve your angry words, getting into an argument at work won't help anything and will probably just introduce conflict.

What about the superior who complained about you in front of a patient or a co-worker? What you want to blurt out is, “You jerk! Did you really have to say that?” But if you take a deep breath, wait until you are out of hearing range of everyone else, and say, “I feel embarrassed when you talk about my work with others because I think I do a good job. Can we discuss problems in private?”

The “I statement” approach requires a lot more control on your part, but the resulting conversation will probably be calmer and more effective. Using an “I statement” takes practice, so be aware of using them in varied situations (try them at home, too) and see if they make a difference. 

99 comments

"Innovation" for example is a good word, at least that is my personal opinion! Greece sailing

t is good to know that the members of ensemble are doing a great job in enhancing the performance and accuracy.

Link building service

I was very pleased to find this site.I wanted to thank you for this great read!! I definitely enjoying every little bit of it and I have you bookmarked to check out new stuff you post grosir baju murah | Peluang Usaha Bisnis Rumahan Sampingan Baru Modal Kecil Sambilan Ibu Rumah Tangga | Tips Kesehatan dan penyakit terbaru

You're so cool! I don't think I've read anything like this before. So good to find somebody with some original thoughts on this subject. Thanks for starting this up. What Is A Transvaginal Mesh

This is a great post. I like this topic.This site has lots of advantage.I found many interesting things from this site. It helps me in many ways.Thanks for posting this again. Peluang Bisnis Rumahan 2014 | Peluang Usaha Bisnis 2014 Terbaru | Pusat Grosir Baju Murah Surabaya

I really loved reading your blog. It was very well authored and easy to understand. Unlike additional blogs I have read which are really not tht good. I also found your posts very interesting. In fact after reading, I had to go show it to my friend and he enjoyed it as well! more than just friends review

eah - I had the Micromoog then. I think at that point my kit was that and a Roland JP4, one of the first polyphonic synths.

DocuSign Login

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work. website: https://www.rebelmouse.com/reverseyourdiabetestodayreview/ 

I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog.This is cool post and i enjoy to read this post. storage

Amazing article! Great material you've shared on this topic. I really had a lot of help from this and I would like to return the favor and that's why I am writing this positive comment for your article tips cepat hamil

I just wrote a quick little js plugin to make any element's height equal to it's width. It's not really bootstrap specific, but it's helpful for spans if you need a span to be square at all times, even when the responsive resizing is done. Ilan Nass

This is a great post. I like this topic.This site has lots of advantage.I found many interesting things from this site. It helps me in many ways.Thanks for posting this again. Design Kaos Futsal | busana muslim anak

This is really a amazing post. I couldn't have asked for a much better post than this. I am literally very pleased with this and I just hope that I will keep on getting such amazing posts! jual nano spray | Solar Movie

I was very impressed by this post, this site has always been pleasant news Thank you very much for such an interesting post, and I meet them more often then I visited this site. Rumah Minimalis | http://jemikanegara.blogspot.com/

This is really a amazing post. I couldn't have asked for a much better post than this. I am literally very pleased with this and I just hope that I will keep on getting such amazing posts! BISNIS BAJU MURAH SURABAYA | GROSIR DASTER MURAH SURABAYA | PUSAT GROSIR MUKENA BALI MURAH SURABAYA

I definitely enjoying every little bit of it. It is a great website and nice share. I want to thank you. Good job!

LogMeIn Login

Thanks for taking the time to discuss about this, I feel strongly about it and love learning more on this topic. If possible, would you mind updating your blog with more information? It is extremely helpful for me. best home remedies for skin whitening

Pretty good post. I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post again soon http://enotour.net/

I was very impressed by this post, this site has always been pleasant news Thank you very much for such an interesting post, and I meet them more often then I visited this site. Peluang Usaha Di Surabaya Bisnis Baru | Pasar Grosir JATINEGARA Jakarta | Pasar Grosir CIPULIR Jakarta

I would like to thank you for your best written post, its informative and your writing style helped me to read it till end.

Click for information

The internet is bogged down with bogus blogs with no real message but the post was fantastic and well worth the read.

About brian ludmer

Simply wanted to inform you that you have people like me who appreciate your work. Definitely a great post. Hats off to you! The information that you have provided is very helpful. laktacja

Thank you for the sensible critique. Me & my neighbour were preparing to do some research about that. We got a good book on that matter from our local library and most books where not as influensive as your information dieta matki karmiącej jadłospis

Great tips and very easy to understand. This will definitely be very useful for me when I get a chance to start my blog. orzechy z miodem

This site is excellent and so is how the subject matter was explained. I also like some of the comments too.Waiting for next post. organizacje pożytku publicznego

This is a wonderful article, Given so much info in it, These type of articles keeps the users interest in the website, and keep on sharing more ... good luck. zdrowy start w przyszłość gerber

But if you take a deep breath, wait until you are out of hearing range of everyone else, and say, “I feel embarrassed when you talk about my work with others because I think I do a good job. Can we discuss problems in private?” Assessment testing & certification

it's really nice and meanful. it's really cool blog. Linking is very useful thing.you have really helped lots of people who visit blog and provide them usefull information contoh kata pengantar

will help your interactions down the road. An “I statement” helps say what you mean in a manner that is not aggressive, not blaming, and not threatening so the other person is more likely to listen and cooperate. the venus factor

promoting Gerry Fay to global president, effective October 1. Fay will replace Harley Feldberg, a 30-year Avnet veteran who has served as Avnet EM’s global president since 2004.

www.spring.me
Is there ever a good time for a personal crisis to rear its ugly head? When you are in an already high-stress job like nursing, the short answer is generally no. - See more at: http://www.minoritynurse.com/blog/julia-quinn-szcesuil/how-deal-personal...

Is there ever a good time for a personal crisis to rear its ugly head? When you are in an already high-stress job like nursing, the short answer is generally no. - See more at: http://www.minoritynurse.com/blog/julia-quinn-szcesuil/how-deal-personal...

I learned that Talk-N-Save may just never stop sending you bills, and I learned that goodbyes are really difficult. use this link

I definitely enjoying every little bit of it. It is a great website and nice share. I want to thank you. Good job!

Read about G Scott Paterson

I believe you have observed some very interesting points , thankyou for the post. hotels makkah

I’m happy I located this blog! From time to time, students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. nice one Miami SEO Expert

Another great example of innovation, I am glad to locate it. There are so several developers working on this segment but this is one of the best innovative idea ever. Thanks for sharing it here. next story

This article is very well written and executed. The author have comprehend it very well and have great knowledge about it toko herbal depok | Modifikasi Motor Byson

I really had a lot of help from this and I would like to return the favor and that's why I am writing this positive comment for your article. http://beyondinteriorsdesign.com/

Thank you so much for sharing this great blog.Very inspiring and helpful too.Hope you continue to share more of your ideas.I will definitely love to read. Ciri Gejala Penyakit | Modifikasi Motor CBR

I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog!!!! Madu Penyubur Kandungan | Modifikasi Motor Satria Fu

This is my first probability to travel to the current electronic computer. I found some attention-grabbing things which i will apply to the event of my journal. Thanks for sharing useful data.

cara belajar trading forex online indonesia untuk pemula

I cant understand this language. It is to difficult. Please, can you write this post in English. I am interested in this post. discount on Taste of the Wild

It is a great remarkable blog post, Given plenty of information and facts with it, These kinds of blog posts maintains the people interest on the website, and keep on writing a little more ... all of the best vcc paypal

I really like the way you have structured all the information the following. It's therefore superb in addition to to the level together with lots of useful materials. Carry on the truly amazing perform keep on. Tips Kecantikan dan Kesehatan | Pusat Grosir Baju Murah Grosir Kulakan | Peluang Usaha dan Bisnis Online

I thought it was going to be some boring old post, but it really compensated for my time. I will post a link to this page on my blog. I am sure my visitors will locate that extremely useful. Pasar Grosir Tanah Abang Jakarta | Harga Grosir Distributor Murah | Peluang Usaha Daster Murah

Thank you for sharing This knowledge.Excellently written article, if only all bloggers offered the same level of content as you, the internet would be a much better place. Please keep it up! Grosir Distributor Baju Anak Muslim Murah Tanah Abang | Pusat Bisnis Baju Murah

This is a wonderful article, Given so much info in it, These type of articles keeps the users interest in the website, and keep on sharing more ... good luck. Video | Tips Cewek | Download Game Gratis Terbaru

Really great post, Thank you for sharing This knowledge.Excellently written article, if only all bloggers offered the same level of content as you, the internet would be a much better place. Please keep it up! Paket Wisata Bromo Tour Travel | Paket Wisata Bromo

it starts with all we want to do for this site! Many will follow your advice for sure! Many will ignore it for sure!

Incredible! I had no idea that this can be so interesting � thanks to this article I started to do some research by myself :D If you need informations read also forex made easy Many, many thanks!

Danny is on his skis about 90 days each winter but many of those days are coaching his athletes so he doesn't count them all as ski days. His schedule is so busy that he has not had an opportunity to try Masters racing but he does compete in Steamboat's Town Challenge which is filled with former college racers, masters racers and occasionally former Olympians. 

Ride On Mowers

You can talk about how it's breathtaking. Your blog theories could widen your marketers. Candy crush level 36

Congress continues to push the Administration to either delay or de-fund provisions that will negatively impact small and large businesses.

make money online

I can imagine that you have obviously put a major amount of time and energy into this particular blog and it is evidently worth all of your effort, well done. garcinia cambogia extract

Pages